Beta coming soon

Run your clinic from one place.

Charting, scheduling, e-prescribing, billing, patient messaging and the patient app, together. Built for cash-pay specialty clinics like yours.

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Backplane is in development, with a beta coming soon. Contact us for access to our demo for a test drive.

Backplane HealthledgrLedgr credentialing included.

A physician listening to her patient during a consultation in a bright clinic room

The problem

About eight logins. Up to $2,000 a month.

A cash-pay clinic can end up juggling about eight separate tools: scheduling, charting, prescribing, payments, patient texting and more. Each has its own login and its own bill, and together they can cost a clinic up to $2,000 a month.

Information ends up scattered between them, and follow-up gets harder.

Backplane brings the core of your clinic into one platform.

An illustrative day

A day at the clinic

One Tuesday, start to finish.

An illustrative day in a clinic running on Backplane. Photos are illustrative, and product screens are design previews with synthetic data.

An illustrative day

7:30 AM

The day, sorted before the first visit.

Check upcoming visits on your dashboard, then open your work queue for flagged results and notes waiting to be signed.

A clinician setting down her morning coffee at a sunny clinic desk before the day begins

Design preview with synthetic data: the Backplane staff home screen with today's visits, items needing action and results to review

Design preview · synthetic data

9:10 AM

A patient asks for a visit from her phone.

She messages your team from the patient app to arrange a visit or request a refill, and it reaches your staff, not your personal phone.

A patient at home reading a message on her phone at the kitchen counter

Design preview with synthetic data: the patient app messages screen, a conversation with the care team

Design preview · synthetic data

10:15 AM

The visit, with the note drafted for you.

Backplane drafts the SOAP note from your visit notes, intake and chart history. You review it, edit it and sign it.

A physician listening to her patient during a visit in a bright clinic room

Design preview with synthetic data: a Backplane patient chart with the visit note drafted for review

Design preview · synthetic data

11:40 AM

Labs back, with reference ranges marked.

Supported results are graded against their reference ranges, and critical values move to the top of your work queue. Treatment decisions stay with you.

A clinician in navy scrubs reviewing paperwork at his desk

Design preview with synthetic data: the patient app results screen, lab values graded against reference ranges

Design preview · synthetic data

1:05 PM

To the compounding pharmacy, with tracking back.

E-prescribe straight to a connected compounding pharmacy. When the order ships, tracking shows up in Orders and in your patient's app.

A man accepting a small pharmacy parcel at his front door

3:30 PM

Credentials tracked in Ledgr.

Licenses, DEA registrations, board certifications and CME, tracked in Ledgr with expiry reminders. Ledgr credentialing is included with Backplane.

A clinician signing paperwork at his desk, framed certificates on the wall behind him

ledgrCredentialing

Example credentials

Medical licenseExpiry reminders onTracked
DEA registrationExpiry reminders onTracked
Board certificationExpiry reminders onTracked
CMERunning total of recorded hoursTracked

5:00 PM

Memberships renewed, invoices out.

Membership renewals create their invoices automatically, and a failed card payment becomes a task for your team to follow up.

A patient paying by card at a clinic's front desk

Design preview with synthetic data: the money area of the Backplane staff home screen

Design preview · synthetic data

6:15 PM

Done for the day.

Notes signed, results reviewed, tomorrow's schedule ready.

A physician and a colleague walking out through a sunlit clinic corridor at the end of the day

What's included

Everything below comes with Backplane.

Built for cash-pay specialty clinics.

Charting with AI-drafted notes
SOAP notes drafted for your review and signature.
Scheduling
A colour-coded schedule for your clinicians.
Telehealth video visits
Start video visits from the patient chart.
E-prescribing & pharmacy ordering
Send orders to a connected compounding pharmacy and see tracking in Orders and the patient app.
Memberships, invoices & payments
Recurring membership invoices, one-off billing and online payments.
Patient messaging
Replies from the chart, not from your personal phone.
The patient app
Patients see upcoming visits and recent results, pay their balance and send questions.
Lab Analyzer
Supported results graded against reference ranges for the clinician.
Clinical Guides & protocols
Your protocols library, at the point of care instead of in a binder.
Ledgr credentialing
Licenses, DEA, board certifications and CME tracked with expiry reminders, in Ledgr.

Clinical tools

Lab Analyzer

Supported results are graded against their reference ranges for the clinician, and stored critical flags are prioritized in your work queue. It can point out what to consider; treatment decisions stay with you.

A clinician in navy scrubs reviewing lab paperwork at his desk

Clinical Guides & protocols

Your protocols library, at the point of care instead of in a binder, so the whole team works from the same playbook.

Two clinicians reading a shared protocols binder together by a shelf

Credentialing with Ledgr

Ledgr tracks your licenses, DEA registrations, board certifications and CME, and sends renewal reminders. It's included with Backplane.

A clinician signing credential paperwork at his desk, framed certificates behind him

The patient app

Your clinic, in your patient's pocket.

Patients see their upcoming visits and recent results, pay their balance online and send questions to your team, all from their phone.

Upcoming visits
Recent lab results
Questions and refill requests to the care team
Balances and online payment

Design preview with synthetic data: the patient app home screen with the patient's next visit

Design preview · synthetic data

Built in a real clinic, for real clinics.

Backplane started as an EMR project inside a physician's own clinic, built to improve the clinic's workflow and win back hours of productivity. It worked so well that it changed how the whole clinic ran, and became the Backplane vision: one user-friendly platform for the EMR, marketing, pharmacy fulfillment, budgeting and billing, without a stack of third-party services and the extra costs that come with them.

Started as one physician's fix for his own clinic's workflow.

Common questions

What's included?

Everything on this page: charting with AI-drafted notes, scheduling, telehealth video visits, e-prescribing and pharmacy ordering, memberships and billing, patient messaging, the patient app, the Lab Analyzer, Clinical Guides and Ledgr credentialing.

Does the AI write my notes?

It drafts the SOAP note from your visit notes, intake and chart history. You review and edit the draft, and nothing is final until it's signed.

Does the Lab Analyzer make treatment decisions?

No. It grades supported results against reference ranges and can point out what to consider, for the clinician to review. Treatment decisions stay with you.

How does Ledgr fit in?

Ledgr is our credentialing partner. Ledgr credentialing is included with Backplane, and it tracks your licenses, DEA registrations, board certifications and CME with renewal reminders.

When can my clinic use it?

Backplane is in development, with a beta coming soon. Want a test drive in the meantime? Contact us at solutions@backplanehealth.com for access to our demo.

How do you handle security?

We maintain strong HIPAA and security standards.

Beta coming soon